FAQ
SIZING
Where can I find sizing information?
Here are our sizing charts linked below:
SHIPPING
How much is shipping? Do you ship to my country?
Our shipping rates are all flat rate. That means whether you buy one item or ten, the shipping rate will stay the same depending on your location. The rates are as follows:
| United States | $7 |
| Canada | $20 |
| United Kingdom | $25 |
| Australia | $25 |
| Rest of World | $25 |
How long will it take for me to receive my package after I place my order?
All orders are processed and packaged within 3 business days, unless otherwise noted.
Shipping within United States can take anywhere between 3 to 5 business days. International orders take about 7 to 10 business days.
Once the package is shipped, you will receive the tracking information to the email you provided at checkout. If you have not received your order after the estimated number of days to ship, please send us an email at support@wooji.us or contact us here.
RETURNS & EXCHANGES
What is your return/exchange policy?
We currently do not accept returns, but we will allow exchanges up to 14 days from the date you received your item. Items for exchange must be new, unworn and unwashed. We will not be responsible for return shipping.
Please contact us first before shipping anything back to us. Thank you!
What if there is a manufacture defect?
If there is a manufacture defect, please reach out to us at support@wooji.us or contact us here. We sort out these issues on a case by case basis.
