Frequently Asked Questions

WASH INSTRUCTIONS

How should I wash the aloha shirts to maintain its quality?

Our aloha shirts are our bread and butter and we make sure to use the best materials that will last you for years. Because they are made of 100% rayon, they must be taken with care. When you apply high heat to soft materials like rayon, the heat will break it down.  

You can put them in the machine washer and wash it cold. For some machines, warm is ok but do NOT use hot water. Once it's out of the wash, do NOT put it into the machine dryer. In my opinion, the machine dryer is the worst thing you can do to any of your clothing, whether it's Wooji or not.  

Get in the habit of hang drying your clothes. I know it can be a hassle, but trust me. Your clothes will last much longer and maintain its shape and quality. 

Once it's done drying, the aloha shirts will be wrinkled. Do NOT iron them. Get yourself a cheap $20 steamer from Amazon and steam the shirt. The process is quick and easy. I only spend about a minute steaming both sides before it's completely wrinkle-free. 

I've washed my aloha shirts many many times and they still look as good as new.

SIZING

Where can I find sizing information?

Click here for our size charts.

SHIPPING 

How much is shipping? Do you ship to my country?

We now offer FREE shipping on all US orders above $100. 

Our shipping rates are all flat rate. That means whether you buy one item or ten, the shipping rate will stay the same depending on your location. The rates are as follows:

How long will it take for me to receive my package after I place my order?

All orders are processed and packaged within 3 business days, unless otherwise noted.

Shipping within United States can take anywhere between 3 to 5 business days. International orders take about 7 to 10 business days.

Once the package is shipped, you will receive the tracking information to the email you provided at checkout. If you have not received your order after the estimated number of days to ship, please send us an email at support@wooji.us or contact us here. 

RETURNS & EXCHANGES

What is your return/exchange policy? 

We currently do not accept returns, but we will allow exchanges up to 14 days from the date you received your item. Items for exchange must be new, unworn and unwashed. 

Please contact us first before shipping anything back to us. Thank you! 

What if there is a manufacture defect?

If there is a manufacture defect, please reach out to us at support@wooji.us or contact us here. We will do our best to make sure your issue is resolved.